Privacy Policy

Last updated: 2026-05-04 · Back to home

This Privacy Policy describes how Dr Dunns Good Game LLC (an Alabama LLC, stylized as "Dr. Dunn's Good Game"; "we," "us," "our") collects, uses, and shares information about you when you use our website at https://drdunn.gg, our chat widget, our SMS messaging program, or any other service we offer (collectively, the "Services").

Information We Collect

• Contact information you provide — name, email address, mobile phone number — when you submit our chat widget, place an order, or request support.
• Order and repair information — items purchased, repair details, shipping address, appointment scheduling for repair drop-off and pickup.
• Communications — messages you send to us via chat, SMS, or email.
• Automatically-collected technical information — IP address, browser type, pages viewed, and similar log data.

How We Use Information

• To fulfill orders, repairs, and customer-support requests.
• To send you transactional and customer-care messages (order updates, repair status, appointment reminders, shipping notifications).
• If you have separately opted in, to send you promotional SMS messages about offers, new inventory, and events.
• To improve our Services and prevent fraud and abuse.
• To comply with legal obligations.

SMS / Text Message Communications

If you provide your mobile phone number through our chat widget or by direct request, you may receive automated text messages from Dr Dunns Good Game LLC for the message category or categories you opted in to (customer-care and/or promotional).

Age Requirement

SMS opt-in is restricted to individuals 18 years of age or older. By providing a mobile phone number and checking a consent box, you represent that you are at least 18 years old, or that a parent or legal guardian has provided consent on your behalf.

Consent

By submitting your mobile phone number and checking one or both SMS consent checkboxes in our chat widget, you expressly authorize Dr Dunns Good Game LLC to send you recurring automated text messages at the number you provided for the message category or categories you selected. Customer-care messages may include order updates, repair status, appointment reminders for repair drop-off and pickup, shipping notifications, and support replies. Promotional messages may include offers, new inventory, and event announcements. Consent is not a condition of any purchase. Each message category (customer-care and promotional) requires its own independent consent. You may opt out of either or both at any time.

Message Frequency

Message frequency varies based on the category of messages you have opted into and the activity on your account. Standard message and data rates may apply.

Opting Out

Reply STOP, END, CANCEL, UNSUBSCRIBE, or QUIT to any message to unsubscribe. We will send a single confirmation message and will not send further messages of that category to that number unless you opt in again.

Help

Reply HELP to any message for support. Customers who are not yet enrolled in our SMS program can reach support by emailing support@drdunn.gg or via the chat widget on drdunn.gg. Our SMS program is text-only — there is no inbound voice line.

Carriers

Carriers (including AT&T, Verizon, T-Mobile, and others) are not liable for delayed or undelivered messages.

No Sharing of Mobile Numbers or SMS Opt-In Data

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

How We Share Information

We share personal information only with:

• Service providers who help us operate the business (payment processors, shipping carriers, hosting providers, customer-support tools, and the SMS delivery platform required to transmit messages you have requested). These providers are contractually limited to using your information only for the purpose we engage them, and may not use mobile phone numbers, SMS opt-in data, or SMS consent records for their own marketing, promotional, or lead-generation purposes.
• Legal and regulatory authorities, where required by applicable law.
• Successors in the event of a merger, acquisition, or sale of all or part of our business.

We do not sell your personal information. We do not share or sell your mobile phone number, SMS opt-in data, or SMS consent records with third parties or affiliates for marketing or promotional purposes.

Data Retention

SMS opt-in records (timestamp, IP address, the consent text shown to you, and the consent box(es) checked) are retained for the life of your relationship with us plus four years after your most recent opt-out, to comply with TCPA recordkeeping expectations. Other personal information is retained for as long as necessary to provide the Services and to comply with legal obligations.

Your Rights

You may request access to, correction of, or deletion of your personal information by contacting us at support@drdunn.gg. Residents of certain U.S. states (including California) may have additional rights under applicable state privacy laws.

Children's Privacy

While our retro-gaming products may appeal to younger fans, our Services and SMS program are intended for adult collectors and hobbyists, and are not directed to children under 13. We do not knowingly collect personal information from children under 13. SMS opt-in is restricted to individuals 18 years of age or older, or to a parent/legal guardian providing consent on behalf of a minor.

Changes to This Policy

We may update this Privacy Policy from time to time. The "Last updated" date at the top of this policy will reflect the most recent changes.

Contact

Dr Dunns Good Game LLC (d/b/a "Dr. Dunn's Good Game"), Alabama LLC
Daphne, Alabama, United States
Email: support@drdunn.gg
Website: https://drdunn.gg/

© 2026 Dr Dunns Good Game LLC. All rights reserved. Terms of Service